Having a problem with your GameShark?
Click here
to check our
Product FAQ Section
to see the answers to some of your most common product-related questions.
If you can't find the answer to your question in our Product FAQ section, then please contact our our Technical Support Team toll-free at 1-800-659-2287 or
please submit a support ticket
When contacting Technical Support, be sure to include GameShark Version number (if applicable) as well as your complete contact info. Please do not contact Technical Support for code/save requests. For all code/save requests,
please click here.
If you need to contact Technical Support regarding a Gameshark product, please include your specific version number and the console your Gameshark is for.
Example:
Gameshark 2, Version 4 for PS/2
- Or -
Gameshark SP for GBA SP
NOTE: Mad Catz DOES NOT support any old Gameshark products originally made by Interact.
Code Requests
Please do not contact Technical Support for any requests that you have for PS2 or GBA codes. Check our
PS2 Codes Section
or
GBA Codes Section
for codes for the latest games.
Tecnical Support - USA
Telephone: 1(619) 683-2815
Toll Free: 1(800) 659-2287
Hours Monday-Friday (temporary support hours):
5am - 9am PST: Phone
9am - 4pm PST:
Live Chat
or Contact us by email:
Submit a Ticket
Closed Saturday, Sunday and most major US holidays
Product Patch and Update Alerts!
Nintendo DS GameShark Update
This update will fix the loading errors due to not recognizing certain games (e.g. Pokemon Diamond and Pearl).
Download Update
GameShark Patch
This patch fixes error messages "002" and "Failed to establish a connection." when a user tries to connect to the database to download codes or saves for the SharkPort, Xbox GameSaves, GameCube GameSaves, or GameShark SP.
Download Patch for Win2000 and XP
Download Patch for Win98 and ME
Important Note on Using GBA Cheat Codes...
If you activate too many cheats, the game software will not know how to handle so many changes. Your GBA will let you know when you have too many active by giving you and error message that states, “Too many codes are activated. Some will not be running. Press Start.”. If you press Start, your GameShark software will seem to hang. If you get this error message, it is best just to turn your GBA off, instead of pressing Start. When you turn the GBA back on, activate fewer cheat codes to avoid this.
PSP Gameshark Media Manager Patch.
This fixes an error that causes the program to crash when you try to run it.
Download Patch
Product User Guides:
Maybe you've lost your user guide. Maybe you just want to see if there is an updated
version! Either way, you can view PDF-format user guides for our products here.
You'll need Adobe Acrobat Reader; if you don't have it, click
Adobe Acrobat Reader
to download it from Adobe.
GameShark Wii Media Manager
GameShark DS/DS Lite Cheat Saves
GameShark PS3/PSP Media Manager
GameShark Xbox 360 MediaPlayer
GameShark V5 for PS2®
GameShark for GBA SP or GBA
GameCube™ GameSaves
GameShark MediaPlayer for PS2®
GameShark 2 V.4 for PS2®
GameShark 2 V.4 (tin) for PS2®
GameShark 2 V.3 for PS2®
GameShark 2 V.1.1 for PS2®
GameShark MediaManager for PSP®
GameShark Xbox® GameSaves
GameShark PS2® Sharkport
GameShark SharkBoard™
